What makes a good manager?

A good manager is someone who is able to inspire, motivate and lead a team to achieve its goals while also ensuring that their team members feel valued, supported and encouraged to grow. Here are some key characteristics that define a good manager:

  1. Strong leadership: A good manager is a strong leader who is able to set clear expectations, communicate effectively, and make decisions that benefit the team and the organization as a whole.

  2. Effective communication: A good manager is able to communicate effectively with their team members, whether it's to give feedback, set goals, or address concerns.

  3. Empathy and understanding: A good manager understands their team members' needs and concerns, and is able to empathize with them when necessary.

  4. Flexibility and adaptability: A good manager is able to adapt to changing situations and be flexible in their approach to leading the team.

  5. Encouragement of growth and development: A good manager encourages their team members to grow and develop, whether it's through training programs, mentoring or coaching.

  6. Focus on results: A good manager is focused on achieving results, while also ensuring that the team is working in a way that is ethical, respectful and aligned with the organization's values.

  7. Delegation and trust: A good manager is able to delegate tasks and responsibilities to their team members, while also trusting them to do their work effectively.

In summary, a good manager is someone who is a strong leader, an effective communicator, empathetic, flexible, encouraging of growth and development, focused on results, and able to delegate and trust their team members. These characteristics enable a good manager to create a positive and productive work environment and help their team achieve its goals.

Andrew McLeish

Andrew McLeish is the CEO and Managing Director of Stopline Pty Ltd, Australia’s first dedicated whistleblower hotline service, and the Founder of Make a Report Pty Ltd, a secure, cloud-based reporting and case management platform. With more than 25 years of experience in corporate governance, whistleblower reporting, and workplace investigations, Andrew is a nationally recognised authority in integrity services and compliance.

Since Stopline was founded in 2001, Andrew has led the delivery of whistleblower services to over 500 organisations across government, corporate, and not-for-profit sectors, managing thousands of confidential disclosures each year. Drawing on over two decades of insight and client feedback, Andrew designed and built the Make a Report platform to align with key legislative requirements - such as the Corporations Act, Public Interest Disclosure Act, and the Treasury Laws Amendment (Enhancing Whistleblower Protections) Act 2019 - as well as national and international standards including AS 8001:2021 – Fraud and Corruption Control, ISO 37001 – Anti-Bribery Management Systems, and ISO 37002 – Whistleblowing Management Systems.

He is a trusted advisor to boards, executives, and compliance leaders, known for his practical, ethical, and strategic approach to addressing complex matters involving misconduct, fraud, and corporate wrongdoing.

https://www.stopline.com.au
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What defines a good leader?

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What defines a good workplace culture?